Refund policy
Last Updated: May 2026
Thank you for shopping with us. We want you to be satisfied with your purchase. Please review our Refund & Return Policy below.
30-Day Return Policy
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be:
- Unused and unopened
- In the same condition that you received it
- In its original packaging
- With proof of purchase or order confirmation
Free Returns
We offer returns with:
- No return fees
- No restocking fees
- No hidden costs
- Returns by mail
How to Request a Return
To start a return, please contact our support team through our Contact Us page or email us with:
- Your full name
- Order number
- Email address used at checkout
- Reason for return
- Photos of the product, if needed
Once your return request is approved, we will provide instructions for sending your item back by mail.
Return by Mail
All approved returns must be sent back by mail using the instructions provided by our support team.
Please do not send your item back without contacting us first. Returns sent without approval may not be accepted.
Damaged, Wrong, or Defective Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible.
Please include your order number and clear photos of the item and packaging so we can review the issue and provide a solution.
Non-Returnable Items
For safety and hygiene reasons, we may not accept returns for:
- Opened supplement products
- Used items
- Items not in original condition
- Products returned after 30 days
- Items without proof of purchase
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status of your refund.
If approved, your refund will be issued to your original payment method.
Refund Processing Time
Approved refunds are processed within 10 business days to the original payment method.
Please note that your bank, card provider, or payment processor may take additional time to post the refund to your account.
Exchanges
If you need a replacement for a damaged, defective, or incorrect item, please contact us with your order number and photos. We will review your request and provide the best available solution.
Cancellations
If you need to cancel an order, please contact us as soon as possible. We will do our best to cancel it before processing or shipment.
Once an order has been processed or shipped, it may no longer be possible to cancel it. In that case, you may request a return after delivery.
Contact Us
For return or refund questions, please contact us through our Contact Us page or email: